Quick response necessary in emergency services, improve 112’s response time: Chief Minister
All police stations of the state should be equipped with CCTV, take immediate action: Chief Minister
Mobile phones to be used like wireless, will begin from Barabanki
From June 2016 till date, 84% of the information received on 112 was resolved immediately on the spot
Emergency helpline services should be widely publicized, instructs CM
Every information received on emergency helpline numbers should be treated sensitively: Chief Minister
Harindra singh dainik india news lko:Chief Minister Yogi Adityanath on Tuesday reviewed the work of UP-112 and 1090 service of the Women and Child Protection Organization as well as the technical services of Uttar Pradesh Police, which provide quick assistance to people in times of emergency. The Chief Minister issued necessary guidelines in this regard
The UP 112 service has proven helpful in providing the general public in the state with prompt police assistance in emergency situations anywhere, at any time. Skilled and dedicated policemen have presented UP 112 as a professional service as per the expectations of the common man. Integration of services like 101, 108, 1090 and 181 etc. with 112 and use of technology like GPS, radio wireless, mobile/web app have made this service highly practical. All PRV personnel, drivers, professionals providing technical services, call center personnel, civil police personnel, and officers associated with this service should be commended.
● The utility of emergency services like 112 depends on its quick response. In the year 2016, on an average it took one hour to call the victim and reach him by PRV. Today, it has been successfully brought down to 9:44 minutes today. The number of vehicles and personnel should be increased to reduce the response time. Every PRV vehicle should be equipped with a GPS device. Body-worn cameras should be provided. Call receiving capacity on 112 should be further increased.
● It is encouraging that from June 2016 till date, 84% of the information received on 112 was resolved immediately on the spot. The parking place for PRV vehicles should be decided according to local needs. It should be ensured that this service is not misused under any circumstance.
● Good effort has been made to escort women to their destinations as per requirement at night. Working women have benefited a lot from this. Presence of women constables in the vehicles taking women to their destinations must be ensured.
● Different helpline numbers have been issued to provide immediate assistance to the general public in emergency situations. 112 is the number for police help, 101 for fire, 108 for ambulance, 1090 for women power line, 181 for women’s help, 1098 for child help, 1930 as cyber helpline. Apart from this, 1076 is also available as the Chief Minister’s helpline number. The general public should be made aware of these helpline numbers. Wide publicity should be given to these numbers.
● Every information received on emergency helpline numbers should be taken seriously. Be sensitive to the victim. Try to solve the problem as soon as possible. Prioritize the satisfaction of the victim.
● All 1758 police stations in the state should be equipped with CCTV cameras. This work should be completed immediately with priority.
● In the changing era of technology, the police communication system should also be updated. With the help of technology, mobile phones can be used as wireless sets. A communication system should be adopted between the mobile phone and the wireless set. In the initial phase, it should be implemented in Barabanki Police.
● The work being done by the Women and Child Protection Organization, established by the state government, is setting new standards for the protection of women and children. Mission Shakti is being praised all over the country for women’s safety, dignity, and self-reliance.
● For the first time in the state, women police personnel were given the responsibility as beat police. A total of 10,417 Mahila beats have been constituted. The fact that more than 1.29 lakh chaupals have been organised by women-beat officers and over 19 lakh women participated in them shows its usefulness. Two-wheelers should also be provided to women beat officers. Necessary funds will be made available by the government in this regard.
